There is nothing more important than to keep ourselves close to our customers. I always take my best effort to know them in person. I enjoy most when asking about their experiences using our services. I pay full attention to their answers. Recently, I had the opportunity to be with them. They were from Institut Perguruan Perlis, Politeknik Kuching and Universiti Malaysia Pahang.
Communicate with customers is one of our prime tasks as an entrepreneur. The more we know, the more we will understand them. The more we understand them, the more we can take care of them. If we take care enough of them, they will come back to us again and again. This is equally means more business.